Frank*Energy Accelerating Customer Onboarding

To meet its goal of becoming a fully digital energy provider, Frank*Energy sought to eliminate manual data entry that delayed customer sign-ups by up to four days. Quanton implemented “Betty the robot,” a tailored RPA solution that automates data transfer between systems and conducts instant credit checks. This intervention reduced sign-up times to within hours and halved the time customer care agents spent on each application, freeing the team for more value-added work.