Automating the Path to Homeownership

The Housing Foundation faced a critical bottleneck where a single staff member was manually processing over 300 monthly expressions of interest, leading to delayed responses for families. Quanton applied its QLOAD® methodology to build an automated eligibility triage system and an intelligent follow-up sequence. This solution saved 20 hours of staff capacity per week and improved conversion rates, directly amplifying the organisation’s mission by getting families into homes faster.